TERMS & CONDITIONS
PRIVACY & SECURITY
IMPORTANT – PLEASE READ CAREFULLY
Tacksales Ltd is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse www.tacksales.co.uk (the "Website"), shop with us or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.
You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.
Who we are
Tacksales Ltd is a company registered in England and Wales (registration number 6477456) whose registered office is at Hurst Villa, Hurst Lane, Charing Heath, Kent, TN27 0BH. We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.
If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:
- phone us at: 01233 712118;
- e-mail us at webmaster@tacksales.co.uk or
When contacting us, please remember to quote your name and contact details along with any Tacksales account number or correspondence reference you may have.
Children
We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.
The personal data we collect about you
When you make purchases from Tacksales (including purchases made in-store, over the phone, or via our catalogue order forms or this Website) we may collect the following personal data about you:
- your name, age and sex;
- your billing and delivery postal addresses, phone, fax and e-mail details;
- where you have registered with us, your user name and password;
- where you place an order with us, your payment card details;
- your communication and shopping preferences;
- your browsing and online shopping activities; and
- your date of birth.
We may also collect some or all of the above personal data about you when you access and browse this Website or any third party microsite (as described below), including when you sign up to receive Tacksales newsletters. We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.
How we may store and use your information
Tacksales (and third party data processors acting on our behalf) may collect, store and process your personal data:
- to make this Website available to you and to provide you with content which is tailored to your individual tastes;
- to maintain any registered account that you hold with us (including pledge accounts created under the "Plan A" section of our Website);
- with your agreement, to contact you (including by SMS and e-mail) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes;
- to provide our goods and services to you and for associate purposes, including verifying your identity;
- for research, analysis, testing, monitoring, risk management and administrative purposes; and
- for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud preventation and related purposes).
We also process your payment card details in order to complete any purchase that you make through this Website .
In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.
Except as set out in this privacy policy, we will not disclose, sell or rent your personal data to any third party. If you do consent but later change your mind, you may contact us and we will cease any such activity.
In the event that a third party acquires all (or substantially all) of our business and/or assets), we may disclose your personal data to that third party in connection with the acquisition. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.
If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:
- phone us at: 01233 712118;
- e-mail us at webmaster@tacksales.co.uk or
When contacting us, please remember to quote your name and contact details along with any Tacksales account number or correspondence reference you may have.
If you have any questions or concerns about the collection or use of your personal data collected through any microsite, you should contact the relevant third party microsite operator using the contact information specified in their privacy policy.
E-mail newsletter preferences and text alerts
We provide you with the ability to control whether or not to receive e-mail newsletters, or to change the types of e-mail newsletters you receive, through our newsletter preference centre which is accessible by clicking here.
Targeted updates and marketing
If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual. We do this by monitoring the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products.
International transfers
We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area and to other Tacksales in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will continue to be governed by this privacy policy.
Cookies
This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer or other device by this Website and which collect certain personal data about you. This enables us to tailor our service offering (including the Website) to provide you with products and services which are more relevant to your individual tastes. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of this Website. Tacksales has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with Tacksales Ltd (Supplier Cookies). Both M&S and Supplier cookies do not store any personal information relating to you or your credit cards. We also use JavaScript to speed up your online shopping experience. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.
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